To request a refund for EBT-eligible items or if you’d like to return an item purchased with an EBT card, please ask Instacart's support team instead of the retailer. Only Instacart can process a refund for online EBT SNAP purchases, not the retailer.

EBT items are refunded and processed within the same day to your EBT account. Visit Refunds and returns for non-EBT items.